Privacy Policy

Last Updated: 27.05.2025

1. Introduction

This Privacy Policy explains how Teklos AS ("we," "us," or "our"), a company registered in Norway, collects, uses, stores, and protects information when you use our mobile application "Bil lappen" (the "App"). The App is designed to help users prepare for the written driving license examination in Norway.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

2. Age Requirements

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under age 13, we will take steps to delete such information from our systems as soon as possible.

3. Information We Collect

3.1 Information You Provide to Us

When you create an account and use the App, we collect the following personal information:

  • Account Information: Your name and email address
  • Authentication Data: Login credentials (username and password) or authentication tokens when using third-party login services (Google or Apple)
  • Learning Data: Your test answers, progress, scores, and learning history within the App

3.2 Information Collected Automatically

When you use the App, we automatically collect certain information about your device and usage, including:

  • Device Identifiers: Unique device identifiers for analytics and functionality purposes
  • Usage Data: Information about how you interact with the App, including features used, time spent, and navigation patterns
  • Technical Information: Device type, operating system version, app version, and similar technical data
  • Crash Reports: Technical data about app crashes and errors to improve stability

4. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To create and manage your account, provide the driving test preparation service, and track your learning progress
  • Authentication: To verify your identity and enable secure access to your account
  • Service Improvement: To analyze usage patterns, improve app functionality, and develop new features
  • Technical Support: To diagnose technical issues, provide customer support, and ensure app stability
  • Communications: To send service-related notifications and respond to your inquiries
  • Legal Compliance: To comply with applicable laws and regulations

5. Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics: For analyzing app usage patterns and user behavior
  • PostHog: For analytics and crash reporting
  • Supabase: For authentication services, data storage, and analytics

6. Authentication Providers

  • Google Sign-In: If you choose to authenticate using your Google account
  • Apple Sign-In: If you choose to authenticate using your Apple ID

These third-party services have their own privacy policies governing the use of your information. We encourage you to review their privacy policies.

6. Data Storage and Security

6.1 Data Storage

Your data is stored on secure servers provided by Supabase. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6.2 Security Measures

We use industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure authentication mechanisms
  • Access controls and authentication for our systems
  • Regular security assessments

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal purposes.

Learning progress data may be retained in anonymized form for analytical purposes.

8. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With third-party service providers who assist us in operating the App (as listed in Section 5)
  • Legal Requirements: When required by law, court order, or governmental request
  • Protection of Rights: To protect our rights, property, or safety, or that of our users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified of such changes)

9. International Data Transfers

As we use service providers that may process data outside of Norway and the European Economic Area (EEA), your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR requirements.

10. Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request restriction of processing of your personal data
  • Right to Data Portability: Receive your personal data in a structured, machine-readable format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided in Section 12.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the App and updating the "Last Updated" date. Your continued use of the App after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us at:

E-mail: contact@teklos.no